IPGSAMLLC

Contact Information

For any questions, concerns, or assistance, please don't hesitate to reach out to us. You can contact us via:

Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?
Absolutely, we strive to ensure that the product you receive matches the image and description on our website. We take great care to provide accurate and detailed product images and descriptions to give you a clear understanding of what you are purchasing. If you ever receive a product that does not match the description or appears different from the image, please contact our customer support team, and we will work to address the issue promptly and ensure your satisfaction. Your trust and confidence in the accuracy of our product listings are of utmost importance to us.
Where can I view my sales receipt?

You can easily view your sales receipt by following these steps:

  1. Log in to your account on our website.
  2. Navigate to the "Order History" or "My Orders" section, which may be located in your account dashboard or a similar section.
  3. Locate the specific order for which you want to view the sales receipt.
  4. Click on the order details, and you should be able to access and print the sales receipt from there.
How can I return an item?

Returning an item is a straightforward process, and here's how you can initiate a return:

  1. Log In: Start by logging in to your account on our website.

  2. Access Order History: Go to the "Order History" or "My Orders" section, which is usually located in your account dashboard.

  3. Select the Order: Find and select the specific order that includes the item you wish to return.

  4. Initiate Return: Within the order details, you should see an option to "Initiate Return" or "Request Return." Click on this option.

  5. Follow Instructions: Follow the provided instructions to complete the return process. You may need to specify the reason for the return and include any additional details required.

Once you've initiated the return request, our customer support team will review it and provide further guidance. If your return is approved, you'll receive instructions on how to package and send the item back to us. We will process the refund according to our return policy once we receive and inspect the returned item.

If you encounter any issues or have questions during the return process, please don't hesitate to reach out to our customer support team. We're here to assist you every step of the way to ensure a smooth and hassle-free return experience. Your satisfaction is our priority.

Will you restock items indicated as “out of stock?”

We do our best to keep our inventory well-stocked, and we aim to restock items that are marked as "out of stock" whenever possible. However, restocking availability can vary depending on factors like product availability from suppliers and demand.

If you are interested in a specific item that is currently out of stock, we recommend signing up for email notifications or alerts on our website. This way, you'll be among the first to know when the item becomes available again. Additionally, you can reach out to our customer support team for more information on restocking timelines for specific products.

Our goal is to provide you with the products you desire, and we appreciate your patience and understanding while we work to restock items that may be temporarily unavailable. Your satisfaction is important to us, and we're committed to serving your needs to the best of our abilities.

Where can I ship my order?

Ut bibendum a adipiscing purus massa a facilisi congue parturient condimentum urna donec per adipiscing cursus nisl nam tristique parturient id.

Aliquam quam at et in ipsum at venenatis a eget dignissim aliquam tincidunt ultrices lacus ad consectetur imperdiet sem suspendisse ante a dapibus potenti.Eu parturient parturient magnis tempus molestie augue quam vulputate hac facilisis est nisl pretium a cursus.

we're here to help!

CONTACT US FOR ANY QUESTIONS