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Instructions
Ordering Policy
Orders must be carefully placed as there is no exchange or return policy for international exports.
Missing Items & Electrical Items
In case of missing items, a signature is required, particularly for electrical items.
Grocery Items
Customers have the option to pick up grocery items on their own at the port. A video proof of the items can be provided upon request.
Shipping Timeframes
Grocery items and large items will be shipped within 3-7 business days.
Smaller items will be shipped via plane within 3-5 business days.
Purchases made on Friday will be processed on Monday and shipped subsequently.
Return Policy
There is a strict no return policy on international exports to ensure the integrity and management of overseas transactions.
Product Authenticity
All items sold are 100% original.